Shipping Policy

Lashes and Accessories

Please allow 1-3 days processing times. Allow up to 5 working days to receive your package

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UK  - under £25 - £2.99 ; £25 and over - free shipping


EU/International/Rest of World - Rate calculated at check out

Hair Extensions

Please allow for 48 hours to process payment.  After processing , allow up to 7 working days to receive your hair in total. We do not order hair in bulk so allow time for this also.

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UK -under £200 - £6.99 ; £200 and over - free shipping


EU/International/Rest of World - Rate calculated at check out

For International orders, we are not responsible for any custom, duty or tax fees once the package arrives at the designated country.


Tracking Information

Once your order has been shipped, a tracking number will be provided to you. After receiving the tracking email, tracking activity will become available after 24 hours.

We do not ship on weekends, bank holidays, and in the occurrence of a natural disaster.


ALL HAIR PACKAGES REQUIRE A SIGNATURE CONFIRMATION ON DELIVERY.

We advise you to read through our policies and terms and conditions before purchasing an item. By using and purchasing anything from our website you are accepting our policies and terms and conditions.

Our Return Policy

Everything You Need to Know

Due to the nature of our product and for hygiene reasons we DO NOT offer refunds/exchanges on items. If you receive an item damaged or faulty we will exchange or refund this for you. If you receive a damaged/faulty item you must notify us in 7 days with pictures via our email or contact form on our site. Items must be in original state, sealed and not tampered with.
Please note the customer is responsible for package returns including costs and tracking.